Terms and Conditions

General terms and conditions Makr tools

Email: info@makr-tools.com
Website: makr-tools.com


Article 1 - Definitions

  1. Makr tools: Allforsale, located in Appelscha, Chamber of Commerce number 69998361.
  2. Customer: the person with whom Makr-tools has entered into an agreement.
  3. Parties: Makr tools and Customer together.
  4. Consumer: a Customer who is also an individual and who acts as a private person.

Article 2 - Applicability

  1. These terms and conditions apply to all quotations, offers, work, orders, agreements and deliveries of services or products by or on behalf of Makr-tools.
  2. Makr-tools and the Customer can only deviate from these conditions if this has been agreed in writing.
  3. Makr tools and the Customer expressly exclude the applicability of the general terms and conditions of the Customer or others.

Article 3 - Prices

  1. Makr-tools uses prices in euros, including VAT and excluding any other costs such as administration or shipping costs, unless otherwise agreed in writing.
  2. Makr-tools may always change the prices of its services and products on its website and in other communications.
  3. Increases in the cost prices of products or parts thereof, which Makr-tools could not have foreseen at the time of making the offer or concluding the agreement, may give rise to price increases.
  4. The consumer has the right to cancel an agreement due to a price increase in paragraph 3, unless the increase is the result of a legal regulation.

Article 4 - Samples and models

  1. If the Customer has received a sample or model of a product, he cannot derive any rights from it other than that it is an indication of the nature of the product, unless it has been agreed in writing that the products to be delivered correspond to the sample or model.

Article 5 - Payments and payment term

  1. Makr-tools may require a down payment of up to 50% of the agreed amount when entering into the agreement.
  2. The Customer must make a subsequent payment within 7 days after delivery.
  3. The payment terms used by Makr tools are strict payment terms. This means that if the Customer has not paid the agreed amount no later than the last day of the payment term, he is automatically in default and in default, without Makr-tools having to send the Customer a reminder or give notice of default.
  4. Makr-tools may make delivery dependent on immediate payment or require security for the total amount of the services or products.

Article 6 - Consequences of late payment

  1. If the Customer does not pay within the agreed period, Makr-tools may charge the statutory interest of 2% per month for non-commercial transactions and the statutory interest of 8% per month for commercial transactions from the day the Customer is in default. where part of a month is counted as a whole month.
  2. If the Customer is in default, he must also pay extrajudicial collection costs and any damages to Makr-tools.
  3. The collection costs are calculated on the basis of the Decree on compensation for extrajudicial collection costs.
  4. If the Customer does not pay on time, Makr-tools may suspend its obligations until the Customer has paid.
  5. In the event of liquidation, bankruptcy, seizure or suspension of payment on the part of the Customer, Makr-tools' claims on the Customer are immediately due and payable.
  6. If the Customer refuses to cooperate with the execution of the agreement by Makr-tools, he must still pay the agreed price.

Article 7 - Right of complaint 

  1. If the Customer is in default, Makr-tools may invoke the right of recovery with regard to the unpaid products delivered to the Customer.
  2. Makr-tools uses its right of recovery by means of a written or electronic communication to the Customer.
  3. As soon as the Customer has been informed of the invoked right of recovery, the Customer must immediately return the products in question to Makr-tools, unless otherwise agreed in writing.
  4. The Customer pays the costs for retrieving or returning the products in paragraph 3.

Article 8 - Right of withdrawal 

  1. A consumer may cancel an online purchase within 14 days of purchase without giving any reason. This right of withdrawal does not apply when:
  • the product has been used
  • it is a product that can spoil quickly, such as food or flowers
  • it is a product that has been tailor-made or adapted especially for the consumer
  • it is a product that cannot be returned for hygienic reasons, such as underwear or swimwear
  • the seal is not intact when it concerns data carriers with digital content, such as DVDs or CDs
  • the product or service concerns accommodation, a trip, a restaurant business, transport, a catering assignment or a form of leisure activity
  • the product is a separate magazine or newspaper
  • the consumer has waived his right of withdrawal
  1. The reflection period of 14 days in paragraph 1 starts:
    • on the day after the consumer has received the last product or part of 1 order
    • as soon as the consumer has confirmed that he will purchase digital content via the internet
  2. The consumer can use his cooling-off period by sending an email with that subject to info@makr-tools.com, possibly using the withdrawal form available on the Makr-tools website, makr-tools.com.
  3. The consumer must return the product to Makr-tools within 14 days after communicating his right of withdrawal, failing which his right of withdrawal will lapse.

Article 9 - Reimbursement of delivery costs

  1. If the consumer has revoked his purchase on time and has returned the complete order to Makr-tools on time, Makr-tools will refund any shipping costs paid by the consumer to the consumer within 14 days of receipt of the fully returned order on time.
  2. The costs for delivery will only be borne by Makr tools if the entire order is returned.

Article 10 - Reimbursement of return costs

  1. If the consumer invokes his right of withdrawal and returns the entire order on time, the Customer will pay the costs.

Article 11 - Right of suspension

  1. Unless the Customer is a consumer, he hereby waives the right to suspend the performance of any obligation arising from this agreement.

Article 12 - Right of retention

  1. Makr-tools may exercise its right of retention and in that case retain the Customer's products until the Customer has paid all outstanding Makr-tools invoices, unless the Customer has provided sufficient security for those costs.
  2. The right of retention also applies on the basis of previous agreements as a result of which the Customer still has to pay money to Makr tools.
  3. Makr-tools is not liable for any damage that the Customer suffers due to the use of his right of retention.

Article 13 - Settlement

  1. Unless the Customer is a consumer, he waives his right to offset a debt to Makr-tools against a claim against Makr-tools.

Article 14 - Retention of title 

  1. Makr-tools remains the owner of all delivered products until the Customer has paid all outstanding invoices from Makr-tools relating to an underlying agreement, including claims due to failure to comply.
  2. Until then in paragraph 1, Makr-tools can exercise its retention of title and take back the goods.
  3. Before ownership has been transferred to the Customer, the Customer may not pledge, sell, dispose of or otherwise encumber the products.
  4. If Makr-tools makes use of its retention of title, the agreement will be canceled and Makr-tools may claim damages, lost profits and interest from the Customer.

Article 15 - Delivery

  1. Delivery takes place while supplies last.
  2. Delivery takes place at Makr tools, unless otherwise agreed.
  3. Delivery of products ordered online takes place at the address specified by the Customer.
  4. If the Customer does not pay the agreed amounts or does not pay on time, Makr-tools may suspend its obligations until the Customer pays.
  5. In the event of late payment, there is a creditor's default, as a result of which the Customer cannot object to Makr-tools for late delivery.

Article 16 - Delivery time 

  1. The delivery times of Makr tools are indicative. If delivery is made later, the Customer cannot derive any rights from this, unless otherwise agreed in writing.
  2. The delivery time starts when the Customer has fully completed the ordering process and has received confirmation from Makr-tools.
  3. The Customer will not receive any compensation and may not cancel the agreement if Makr-tools delivers later than agreed. The Customer may cancel the agreement if this has been agreed in writing or if Makr-tools cannot deliver within 14 days, after being notified in writing or if the Customer and Makr-tools have agreed otherwise.

Article 17 - Actual delivery

  1. The Customer must ensure that the actual delivery of his ordered products can take place on time.

Article 18 - Transport costs 

  1. The Customer pays the costs for transport, unless the Customer and Makr-tools have agreed otherwise in writing.

Article 19 - Packaging and shipping

  1. If the packaging of a delivered product is opened or damaged, the Customer must have the carrier make a note of this before receiving the product. If the Customer does not do this, he cannot hold Makr-tools liable for any damage.
  2. If the Customer arranges the transport of a product himself, he must report any visible damage to products or packaging to Makr-tools prior to transport. If the Customer does not do this, he cannot hold Makr-tools liable for any damage.

Article 20 - Custody 

  1. If the Customer only accepts ordered products later than the agreed delivery date, the risk of any loss of quality is entirely for the Customer.
  2. Any additional costs resulting from premature or late purchase of products will be entirely borne by the Customer.

Article 21 - Warranty

  1. The warranty on products only applies to defects caused by defective manufacturing or construction or defective materials.
  2. The warranty does not apply:
    - in case of normal wear and tear
    - for damage caused by accidents
    - for damage caused by changes made to the product
    - for damage due to negligence or improper use by the Customer
    - when the cause of the defect cannot be clearly determined
  3. The risk of loss, damage or theft of the products that are the subject of an agreement between the parties is transferred to the Customer at the time when they are legally and/or actually delivered, or at least come under the control of the Customer or of a third party. third party who receives the product on behalf of the Customer.

Article 22 - Exchange 

  1. The Customer may exchange a purchased item. The following conditions apply:
  • exchange takes place within 14 days after purchase, whereby the Customer can show the original invoice
  • the product is returned in the original packaging and with the original price tag attached
  • the product has not yet been used
  1. Discounted items, perishable products, custom-made items or items specially adapted for the Customer and used items cannot be exchanged.

Article 23 - Indemnity

  1. The Customer indemnifies Makr-tools against all claims from others related to the products and/or services supplied by Makr-tools.

Article 24 - Complaints

  1. The Customer must examine a product or service provided by Makr-tools as quickly as possible for any shortcomings.
  2. If a delivered product or service does not meet what the Customer could reasonably expect, the Customer must inform Makr-tools thereof within 1 month after determining the shortcoming.
  3. A consumer must inform Makr-tools of this within 2 months after discovering the shortcoming.
  4. The Customer provides as detailed a description as possible of the shortcoming, so that Makr-tools can respond appropriately.
  5. The Customer must demonstrate that the complaint relates to an agreement between the Customer and Makr-tools.
  6. If a complaint concerns ongoing work, the Customer cannot demand that Makr-tools perform other work than agreed.

Article 25 - Notice of default

  1. The Customer must notify Makr-tools of any notice of default in writing.
  2. The Customer is responsible for ensuring that his notice of default actually reaches Makr tools on time.

Article 26 - Customer Liability

  1. When Makr-tools enters into an agreement with multiple Customers, each of them is jointly and severally liable for complying with the agreements in that agreement.

Article 27 - Liability Makr tools

  1. Makr-tools is only liable for damage suffered by the Customer if that damage is caused by intent or deliberate recklessness.
  2. If Makr-tools is liable for damage, this only applies to direct damage related to the execution of an underlying agreement.
  3. Makr-tools is not liable for indirect damage, such as consequential damage, lost profits or damage to third parties.
  4. If Makr-tools is liable, this liability is limited to the amount paid out by a closed (professional) liability insurance policy. If no insurance has been taken out or no damage amount is paid out, liability is limited to (part of the) invoice amount to which the liability relates.
  5. All images, photos, colors, drawings, descriptions on the website or in a catalog are indicative only and cannot lead to any compensation, dissolution or suspension.

Article 28 - Expiry period

  1. Any right of the Customer to compensation from Makr-tools expires 12 months after the event from which the liability arises directly or indirectly. This does not exclude the provisions of Article 6:89 of the Dutch Civil Code.

Article 29 - Dissolution

  1. The Customer may cancel the agreement if Makr-tools imputably fails to fulfill its obligations, unless this failure does not justify termination due to its special nature or minor significance.
  2. If the fulfillment of the obligations by Makr-tools is still possible, dissolution can only take place after Makr-tools is in default.
  3. Makr-tools may cancel the agreement with the Customer if the Customer does not fully or timely fulfill its obligations under the agreement, or when Makr-tools has become aware of circumstances that give it good grounds to assume that the Customer will not fulfill its obligations.

Article 30 - Force majeure

  1. In addition to Article 6:75 of the Dutch Civil Code, a shortcoming of Makr-tools by the Customer cannot be attributed to Makr-tools in the event of force majeure.
  2. The force majeure situation in paragraph 1 also includes:
    - a state of emergency such as a civil war or natural disaster
    - breach of contract or force majeure of suppliers, deliverers or others
    - power, electricity, internet, computer or telecom disruptions
    - computer viruses
    - strikes
    - government measures
    - transport problems
    - bad weather conditions
    - work stoppages
  3. If a force majeure situation occurs as a result of which Makr-tools cannot fulfill 1 or more obligations to the Customer, those obligations will be suspended until Makr-tools can fulfill them.
  4. From the moment that a force majeure situation has lasted at least 30 calendar days, both the Customer and Makr-tools may cancel the agreement in whole or in part in writing.
  5. Makr-tools does not have to pay compensation to the Customer in a force majeure situation, even if Makr-tools benefits from this.

Article 31 - Changes to agreement

  1. If it is necessary to change a concluded agreement for its implementation, the Customer and Makr tools can adjust the agreement.

Article 32 - Changes to general terms and conditions

  1. Makr-tools may change these general terms and conditions.
  2. Makr-tools may always make changes of minor importance.
  3. Makr-tools will discuss major changes with the Customer in advance as much as possible.
  4. A consumer may terminate the underlying agreement in the event of a major change to the general terms and conditions.

Article 33 - Transfer of rights

  1. The Customer cannot transfer any rights under an agreement with Makr-tools to others without written permission from Makr-tools.
  2. This provision applies as a clause with property law effect as in Article 3:83 paragraph 2 of the Dutch Civil Code.

Article 34 - Consequences of nullity or voidability

  1. If 1 or more provisions of these general terms and conditions prove to be void or voidable, this will not affect the other provisions of these terms and conditions.
  2. A provision that is void or voidable will in that case be replaced by a provision that comes closest to what Makr-tools had in mind on that point when drawing up the conditions.

Article 35 - Applicable law and competent court

  1. Dutch law applies to these general terms and conditions and any underlying agreement between the Customer and Makr-tools.
  2. The court in the district of the place of business of Makr-tools has exclusive jurisdiction to hear any disputes between the Customer and Makr-tools, unless the law provides otherwise.


Prepared on April 12, 2024.